Recent Why SERVPRO Posts

How You Can Be Certain You Are Getting the Best Restoration Service From Us | SERVPRO® of Northeast Greenville County

7/27/2020 (Permalink)

SERVPRO van pulling in someone's driveway SERVPRO of Northeast Greenville County is here to serve you 7 days a week, 24 hours a day!

If you are trusting someone to restore damage to your home, you want to be certain that the company you have chosen will do an incredible job with your property. Sustaining damage, whether it be from fires, storms or general moisture, is never a welcome surprise—but by working with the right restoration company, you can tremendously reduce the stress that it causes.

Fortunately, when you work with us, you can be certain you are getting the best restoration service available. From beginning to end, we make sure our customers are completely satisfied with their services—here is how:

We Work on Your Schedule

Discovering damage to your home is never an enjoyable experience, but if it occurs in the middle of the night or on a weekend, it can be even more stressful. That is why we promise to be here whenever you need us, so you never have to wait around for us to return your call when you report damage. You can get in touch with us 24 hours a day thanks to our emergency line, and we will immediately begin dispatching an expert response team.

Our Technicians Are True Experts

Speaking of our expert response team, when you depend on us, you are getting the expertise of all of our restoration technicians to take care of your home. We train our technicians extensively, both based on the Institute of Inspection Cleaning and Restoration Certification guidelines as well as our own rigorous training program, so they are ready for any situation that arises on a restoration call.

We Can Handle All Types of Damage

No matter what type of damage your home sustains, you can depend on us to take care of it. Whether your home has sustained storm damage that led to water damage, fire damage due to structural damage or some other issue, we can handle the entire restoration project from start to finish so your house can feel like home again.

No matter what type of damage your home sustains, you can count on us to take care of it. Contact us at any hour to report your damage and get a rapid response from our expert team.

An Overview of Our Water Damage Restoration Process | SERVPRO® of Northeast Greenville County

7/27/2020 (Permalink)

SERVPRO technician talking to a customer If you have sustained any water damage to your home, SERVPRO of Northeast Greenville County will make sure it is treated quickly

If you have sustained water damage to your home or business, getting it treated quickly and well is so important for the long-term condition of your property. Untreated water damage can give rise to mold, mildew and structural issues, something you absolutely do not want to deal with in your home or commercial space.

Fortunately, with our proven water damage restoration process, you never have to worry about any secondary issues arising. Here is how it works:

Our Proven Water Damage Restoration Process

  1. 1. Emergency Contact. For us, the restoration process starts as soon as the phone rings, as we are here 24/7 to take your call and get to work. Whenever you get in touch, we will immediately begin formulating a reaction plan for your job.
  2. Inspection and Assessment. Once our team arrives, they will take a look at the severity of the damage so we can perform a full restoration and not miss a thing.
  3. Water Removal and Extraction. With our high-powered pumps and vacuums, we can remove gallons of water from your building by the hundreds, allowing the drying process to be sped up significantly.
  4. Drying and Dehumidifying. Even if no water remains, humidity can also give rise to mold growth if it is not properly addressed. That is why we bring in professional grade dehumidifiers and moisture readers to make sure all the moisture is removed from your impacted areas.
  5. Cleaning and Sanitizing. To make sure your building is safe for everyone to use once again, we are certain to clean and sanitize everything that has been impacted. This step not only removes contaminants, but it also gets rid of any lingering odors from the damage.
  6. Restoration Finalization. To finish out your restoration work, we make sure to do all the finishing touches that will make things feel complete. We can install new carpet, refinish floors, paint walls and do any of the cosmetic touches that are necessary to make your building feel like it is in its pre-damaged state.

If your home or business has been damaged by water, you can count on us for your restoration needs. You can get in touch with us 24/7 to report damage and have it addressed right away.

How We Take Care of Your Belongings After a Fire | SERVPRO® of Northeast Greenville County

7/27/2020 (Permalink)

Fire damage that destroyed an entertainment center and TV If you have suffered from fire damage, SERVPRO of Northeast Greenville County will move and restore your belongings

When a fire starts in your home, there are more than just flames to contend with. While the immediate fire poses the most threat, the lingering aftermath of house fires can also be quite dangerous.

Not only do smoke odors linger for long periods of time, but there are also harmful soot deposits to deal with, as well as potential moisture damage or structural issues. Fortunately, by trusting us for restoration, you can be certain that your belongings are fully restored and safe for your family to use in the aftermath.

How We Handle Restoration of Your Belongings After a Fire

Packing and Moving Services

If your home requires extensive restoration and cleaning after a house fire, we can help you move the items that were not affected out if your family has somewhere they would like to stay while our team works. Not only does this lead to a quicker remodeling process in most cases, but it can also protect your items from secondary damages from being in the vicinity of smoke and soot residues. Once the restoration is complete, we can work with you to organize your move-in, too.

Restoring Your Contents

We approach all jobs with a restoration mindset, instead of a replacement mindset, so we can save your belongings and preserve precious items that can’t be replaced easily. We use a combination of dry and wet cleaning methods, with the help of abrasive technologies and immersion techniques to ensure there are no harmful smoke or soot residues on any of your belongings after we leave.

Handling Damage to Electronics

Because fire-damaged electronics can pose extreme hazards, we take extra precautions when handling these items to ensure there is no further damage to your home or your electronics. Smoke residue can harbor acids that are able to corrode metal components, which can lead to electrical failure. We can take prompt action to reduce the risk of this happening and have your electronics inspected by a qualified electronics technician prior to use just in case.

If your home has been damaged in a fire, you can depend on us to take care of it. Contact us at any hour to report your damage and immediately have our technicians begin formulating a response. Get in touch today to learn more.

Tips to Prevent an Increase in Winter Fires | SERVPRO® of Northeast Greenville County

12/6/2019 (Permalink)

< img src =”fireprevention.jpg” alt = “snow covered christmas tree branches ” > Practicing prevention is the best way to reduce the chance of a fire, however if you do experience a loss contact SERVPRO of Northeast Greenville Coun

Keeping tips for fire prevention in mind is good regardless of the time of year, but during the winter months, it is suggested to be extra cautious due to it being the peak time for house fires. There are many conditions that are generally only present during winter that can make a fire more likely to break out, so it is important to be aware of these and know how to best practice prevention.

Top Reasons Winter Fires Occur

An Increase in Cooking
Incidents in the kitchen can be quite dangerous, which is why cooking is the top house fire cause at any time of the year. During winter, this is only exacerbated due to the higher rates of cooking, baking and celebrations that occur.

The Risk of Heaters
Keeping a comfortable home in the winter is important, but so is staying fire-safe. Heating and fireplace-related incidents are the second-highest cause of house fires during the winter months, often due to users neglecting to follow safety advice. Making sure to use heating tools safely is a key method for preventing house fires.

Candles and Decorations
Getting in the holiday spirit with decorations and candles is fun, but be sure to not do so at the cost of fire safety. Even a small candle flame can increase the likelihood of a fire, so it is important to only utilize them under supervision. Electrical decorations are generally safer, but their cords and components should always be inspected for wear and tear before use.

Tips for Preventing Winter Fires

Because of these perfect house fire conditions that are increasingly present in the winter, understanding fire safety is extremely important. These fire prevention tips will help you maintain safety within the household all winter long:

  • Check smoke alarms once every 30 days and replace every 10 years.
  • Always monitor open flames.
  • Select space heaters with automatic shut-offs in case they tip over.
  • Utilize a screen every time you use a fireplace.
  • Draft and practice an emergency escape plan with your household.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.