Recent Water Damage Posts

Ways That Heavy Rain Can Lead to Water Damage | SERVPRO® of Northeast Greenville County

5/7/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Northeast Greenville County has the trained technicians to fully restore your home.

There are so many ways that excess moisture can lead to water damage, with many of them being far less dramatic than you might realize.

For example, heavy rains are one of the most common causes of water damage, and the damage they cause can happen gradually over time. Knowing where to look for these types of damages can help homeowners protect against them and avoid the headache that these types of leaks can cause.

How Water Damage Is a Result of Heavy Rain

Backup of clogged gutters. A twice-annual gutter cleaning is more than just a household task that is nice to do—it can be a great method for water damage prevention. If rainfall is heavy and overwhelms your gutters, it can lead to pools of water that seep into your home and begin to damage the wood around your roofline.

Leaks around windows and doors. Microscopic cracks around your windows and doors may not be immediately visible, but steady rain can work its way into them. These small gaps can easily be sealed with caulk or weatherstripping, both extremely effective methods of water damage prevention.

Poor drainage around the foundation. Standing water around the home can lead to serious damage to the foundation, even if your foundation is made of brick or cinder blocks. Proper drainage via pipes or landscaping can go a long way in ensuring this doesn’t happen.

Leaks in and around the roof. A roof leak will often not be noticed until it begins to cause discoloration on the ceiling, which means damage has already occurred. Checking the exterior of the roof can help you prevent this, as missing or loose shingles are a clear sign that something is amiss.

Malfunctioning of a sump pump system. It is always recommended to install a sump pump in low-lying areas of your home, but the maintenance is just as important as having one. Pump malfunctions can quickly cause severe leaks in your basement or crawlspace.

Leaks around chimneys and skylights. Any time something intersects with the roof, the possibility of a leak is heightened. Skylights and chimneys are no exception, and it is advised to check their seals regularly to ensure water cannot work its way in.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

Our Water Restoration Method in 6 Steps | SERVPRO® of Northeast Greenville County

4/16/2020 (Permalink)

interior wood floor partially submerged in water When dealing with water damage, immediate action is crucial. Contact SERVPRO of Northeast Greenville County for prompt & dependable service.

While the moment you discover water damage may prompt many feelings, we recommend swift action to get the restoration process set in motion.

Because of all the complications that can arise from water damage left untreated, we are here 247 to begin our six-step water damage restoration method.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Water damage will never occur on a set schedule, so you can call us to start the process 247. Over the phone, we will ask you questions about the nature of the damage to draft a response plan and send you adequate numbers of technicians and equipment to tackle your damage.

2. Inspection and Damage Assessment
Upon arrival, we will first make sure the scene is safe and prevent any more water from leaking into the impacted area if we are able to. Afterward, we will do a thorough inspection of the area to determine the best course of action for restoration and let you know our findings.

3. Moisture Extraction
Quickly moving to the extraction stage is the best way to prevent further damages from occurring, as standing water can seep into everything around it. We have high-grade vacuums and water pumps to do this rapidly with hundreds of gallons at a time.

4. Dehumidifying and Drying
Once any standing water is removed, we can move on to the smaller-scale moisture removal. We have dehumidifiers and high-grade dryers to pull moisture out of the air and out of porous surfaces such as wood or fabrics. This discourages mold from growing and causing more damages in the water’s wake.

5. Cleaning Belongings
Any item that has been affected by water damages is prone to becoming a contamination hazard, which is why we take sanitization seriously. We will thoroughly remove microbes and odors to prevent any hazards or musty, water-damaged smells from popping up.

6. Restoration and Repair
We will never leave you with a partially completed restoration job when you count on us, which is why we handle the cosmetic and construction details as well. We can repair structural damage, apply paint and put on other finishing touches so it will be like the damage never happened.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

Huge Building Flooded By 1 Pipe Burst | SERVPRO® of Northeast Greenville County

1/24/2020 (Permalink)

Crew responds quickly to flooded building As you can see above this is one side of the 10,000 square foot building that was affected by the sewage pipe burst.

We received the call early morning on 12/12/19 that a building had a sewer pipe burst in a men restroom and it had flooded only nine rooms and a hallway. When arriving within the hour of the call the crew soon realized this flood was much bigger than expected. The whole 10,000 square foot building was flooded with three inches of water. The building owners said this pipe could have been running for days. Our crew immediately checked to  ensure that the water was off throughout the building and began setting up equipment. While doing this job we didn't have any issue. The building owners were impressed with how in control and fast we got the job done. They even took the time out to write a letter to our crew chief and operations manager to inform them how amazed they were with the work performed.

Hidden Water Damage From Appliances | SERVPRO® of Northeast Greenville County

1/9/2020 (Permalink)

frustrated woman on floor looking at broken washer If your home experiences any flooding or other water issue, SERVPRO of Northeast Greenville County is here to dry, clean and repair any damage.

While water damage from floods and weather is typically obvious, other types of water damage may surprise you. For example, did you know that regular household appliances are a leading cause of water damage in the home?

What’s worse is that this water damage can often take a long time to discover, causing the damage to be far worse. Thankfully, through regular check-ins, homeowners can prevent this problem from getting out of hand.

Check These Appliances to Prevent Water Damage

Hot Water Heater
Despite the official lifetime of a hot water heater being around 10 years, leaks can start much sooner than this. As parts grow worn from usage, they can begin to break down and let water escape, which can lead to a serious issue if it is left untreated.

Any refrigerator with an ice dispenser or water filter is connected via the house’s main water line, making it a possible culprit for leaks. To compound this, refrigerators are rarely moved, so if these connections do begin to leak, they can go unnoticed. Adding the back of your refrigerator to your annual home checklist can ensure you notice any leaks before they become issues.

The dishwasher is another appliance to pull out from the wall occasionally, as water damage can sit inside its cubby and soften the structures around it. Insurance will not always cover damage from leaking dishwashers if they are past their intended lifespan, so catching these early is important to avoid a costly bill.

Washing Machine
Washing machine hoses are so prone to leaks that it is recommended to inspect them every 30 days and replace them every five years even if they have not caused any issues. The hoses can deteriorate from the inside out, so they should not be pushed past their lifespan if possible.

Air Conditioner
All air conditioning units create moisture as they run, which is normally drained effectively. However, if the drain becomes clogged or there is some sort of issue, water can build up in and around the unit and lead to bigger problems. Performing the factory-recommended maintenance on the unit is the best method for preventing this, but it is also wise to check on the unit yourself on a regular basis to ensure there is no abnormal condensation.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.

Greenville County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

6/17/2019 (Permalink)

This Greenville County home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Greenville County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 864-292-6399

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Northeast Greenville County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 864-292-6399

Flooded Basement in Greenville SC

6/11/2019 (Permalink)

Before and After setting equipment.

A water heater busted in this customers home. It flooded their entire finished basement and crawlspace. There were several inches of water sitting through out the whole space. There was a lot of extraction needed. Unfortunately, we were unable to save the carpet in the finished part of the basement, We had to do a flood cut along all the drywall, and remove tile from the bathroom floor. 

Despite not being able to save his carpet and other items, SERVPRO of Northeast Greenville County got a great review! This customer was so happy with the service they received "The guys that came out last night are top notch! I am very thankful for them. They did an outstanding job! Excellent customer service! 5 stars!"

No job is too big or too small for us to take care of!

Greenville 24 Hour Emergency Water Damage Service

4/19/2019 (Permalink)

SERVPRO of Northeast Greenville County provides 24 hour fire and water damage restoration service in Greenville County

SERVPRO of Northeast Greenville County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 864-292-6399

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Northeast Greenville County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Northeast Greenville County

SERVPRO of Norhteast Greenville County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certifications

10/18/2017 (Permalink)

In the realm of water and mold, what makes someone an expert? I get asked that question a lot. When I go out behind another mitigation company, I can tell by the questions a homeowner ask, whether they have talked to someone that is knowledgeable or just someone looking to turn a dollar. To often in a field of work that is unregulated, we have people or even companies that claim to be the expert, but have never taken one course on the subject.

One of the first questions that a homeowner should ask is, are you a IICRC certified firm and what certifications does the person onsite have. IICRC sets the standards for both water mitigation and mold remediation. They administer the training and produce the protocols that we in this industry follow.

So why is this so important? If your loss is a self pay loss, you could be throwing thousands of dollars out the window to someone that claims to be an expert.

Give SERVPRO of Northeast Greenville County a call when looking for a certified firm.


10/18/2017 (Permalink)

Residential drying

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much exess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.