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How to Plan Workplace Fire Escape Drills | SERVPRO® of Northeast Greenville County

6/25/2020 (Permalink)

picture of a fire alarm with the words "fire drill" beside it Make sure your business has a plan in case of a fire. SERVPRO of Northeast Greenville is here for all of your fire needs.

Preparation is key for businesses in any industry, as anticipating risks can help you recover from any adversity your business might face. One of the most crucial things to plan for is workplace fires, which devastate so many businesses every year.

By having a fire safety plan in place, you can significantly reduce the impact one might have on your business.

The first step to take in workplace fire preparedness is establishing your fire evacuation procedures with your employees. Panic can often ensue when fire alarms go off, but having a staff that is well-educated on how to evacuate safely from the building will help everyone remain calm and get to security more quickly.

The First Step to Take in Workplace Fire Preparedness

Consult with your local fire officials. The internet is a great resource for doing research regarding the fire safety of your business, but working with your own local fire marshal is likely the best resource there is. They can visit your building and advise you on how to plan out your fire drills and give you pointers on how to increase your overall fire safety.

Communicate and mark fire evacuation routes. Once you have mapped out the evacuation drills for your building, mark them well so they are visible and discuss evacuation procedures with the staff. Preparing everyone in advance for a drill is the best way to ensure that no one panics and everyone remembers exactly what to do from their pre-drill briefing.

Have fire drills frequently. Fire drills should happen often enough that the details of fire evacuation are fresh in everyone’s mind, but not so often that they become routine and their gravity is ignored. Many businesses find that once a quarter or once every six months is a good frequency.

Run different fire scenarios. While one can consider the statistical probabilities of what might cause a fire in their building, there is no way to know for sure where a fire may start. That is why it is important to run various fire scenarios every time you do a drill so that everyone can get to safety no matter where flames start from.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Lessen the Stress of the Aftermath of a House Fire | SERVPRO® of Northeast Greenville County

6/9/2020 (Permalink)

 “woman with hands covering face upset with burnt house in background ” If your home is damaged in a house fire, SERVPRO of Northeast Greenville County is here to help. Contact us for any fire restoration needs.

House fires can cause complications in several ways. Not only is it a difficult experience to go through, but homeowners left to pick up the pieces can often feel traumatized and overwhelmed as they work to rebuild their lives.

We have helped many families through this complicated process, and by providing our tips for recovering after a house fire, we hope we can help you, too.

<h3for-recovering-after-a-house-fire">Tips for Recovering After a House Fire

Prepare yourself for what to expect. The first time you go back into your home after a house fire can be shocking, so it is important to prepare yourself for what to expect. While the fire itself can cause widespread damages due to smoke and soot, the firefighting efforts can lead to water damage, broken glass and even holes cut in the roof to let the smoke escape. Understand that all of these things are a possibility so it does not come as a shock when you see it.

Wait to enter your home. While it may be frustrating to feel like you are sitting idly by after the flames have been extinguished, it is important that you let firefighters stabilize your home and deem it safe to reenter before you try to go back in. Fires can damage supporting walls, ceiling beams and floors, leading to a compromised structural integrity that could be quite dangerous.

Contact your insurance company. Every insurance provider will have its own process for claims following a fire, so you should be sure you know what to do. Contacting them as quickly as you can is generally the first step as you work to build a claim and receive compensation for your damaged belongings.

Document the damages. Many insurance companies will ask for photos and a list of the damaged items, but even if yours does not, it is a helpful tool to have as you work to rebuild. Organize your list by room and take note of and photograph everything that has either been charred or covered in soot. Then you will have a list to work with regarding what you need to replace should it not be able to be restored.

Contact your restoration company. Handling the emotional aftershocks of experiencing a house fire can be especially difficult as you work through the aftermath. That is why working with a reputable restoration company is highly recommended, as it will take much of the burden off of your shoulders.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Ways That Heavy Rain Can Lead to Water Damage | SERVPRO® of Northeast Greenville County

5/7/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Northeast Greenville County has the trained technicians to fully restore your home.

There are so many ways that excess moisture can lead to water damage, with many of them being far less dramatic than you might realize.

For example, heavy rains are one of the most common causes of water damage, and the damage they cause can happen gradually over time. Knowing where to look for these types of damages can help homeowners protect against them and avoid the headache that these types of leaks can cause.

How Water Damage Is a Result of Heavy Rain

Backup of clogged gutters. A twice-annual gutter cleaning is more than just a household task that is nice to do—it can be a great method for water damage prevention. If rainfall is heavy and overwhelms your gutters, it can lead to pools of water that seep into your home and begin to damage the wood around your roofline.

Leaks around windows and doors. Microscopic cracks around your windows and doors may not be immediately visible, but steady rain can work its way into them. These small gaps can easily be sealed with caulk or weatherstripping, both extremely effective methods of water damage prevention.

Poor drainage around the foundation. Standing water around the home can lead to serious damage to the foundation, even if your foundation is made of brick or cinder blocks. Proper drainage via pipes or landscaping can go a long way in ensuring this doesn’t happen.

Leaks in and around the roof. A roof leak will often not be noticed until it begins to cause discoloration on the ceiling, which means damage has already occurred. Checking the exterior of the roof can help you prevent this, as missing or loose shingles are a clear sign that something is amiss.

Malfunctioning of a sump pump system. It is always recommended to install a sump pump in low-lying areas of your home, but the maintenance is just as important as having one. Pump malfunctions can quickly cause severe leaks in your basement or crawlspace.

Leaks around chimneys and skylights. Any time something intersects with the roof, the possibility of a leak is heightened. Skylights and chimneys are no exception, and it is advised to check their seals regularly to ensure water cannot work its way in.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

COVID-19 Clean Up | SERVPRO® of Northeast Greenville County

4/29/2020 (Permalink)

our team cleaning an affected business in charleston COVID-19 cleaning in progress

Coronavirus is an illness that affects one's respiratory system. When coming in contact with this sickness that person becomes highly contagious. This illness can be spread by getting coughed on by an affected person or touching any surface that has been contaminated with the virus. If someone in your place of employment or home has tested positive for COVID-19 do not wait, give SERVPRO of Northeast Greenville a call. We will disinfect and clear this virus out of your business. Our team uses a hospital disinfectant to sanitize and disinfect the affected areas. It is important for all parties to understand the different levels of cleaning that may or may not be possible for each surface. All surfaces can be cleaned, many surfaces can be sanitized, and some surfaces can be disinfected.

The three main levels of microbe control are:

• General surface cleaning – physically removes visible dirt, organic matter, viruses, fungi, and bacteria. General surface cleaning is accomplished with water, detergent, and physical scrubbing of the surface. The guiding principal is to remove microbes if possible, rather than kill them (with a sanitizer or disinfectant). In addition, thoroughly cleaning a surface can reduce the need to disinfect because without the nutrients and moisture needed to survive and multiply, most microbes cannot live on a clean and dry surface for very long. 

• Sanitizing – reduces but does not necessarily eliminate all the bacteria on a treated surface. Sanitizers do not have claims for viruses or fungi. To be a registered sanitizer, the test results for a product must show a reduction of at least a 99.9% in the number of each type of bacteria tested on non-food-contact surfaces. Examples of non-food-contact sanitizers include carpet sanitizers, air sanitizers, laundry additives, and in-tank toilet bowl sanitizers.

• Disinfecting – works by using chemicals to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs. Disinfecting destroys or irreversibly inactivates infectious or other undesirable microbes, but not necessarily the spores of bacteria and fungi. The number of microbes killed during a disinfecting process will vary, depending on the specific chemical and how it's used. 

Our Water Restoration Method in 6 Steps | SERVPRO® of Northeast Greenville County

4/16/2020 (Permalink)

interior wood floor partially submerged in water When dealing with water damage, immediate action is crucial. Contact SERVPRO of Northeast Greenville County for prompt & dependable service.

While the moment you discover water damage may prompt many feelings, we recommend swift action to get the restoration process set in motion.

Because of all the complications that can arise from water damage left untreated, we are here 247 to begin our six-step water damage restoration method.

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
Water damage will never occur on a set schedule, so you can call us to start the process 247. Over the phone, we will ask you questions about the nature of the damage to draft a response plan and send you adequate numbers of technicians and equipment to tackle your damage.

2. Inspection and Damage Assessment
Upon arrival, we will first make sure the scene is safe and prevent any more water from leaking into the impacted area if we are able to. Afterward, we will do a thorough inspection of the area to determine the best course of action for restoration and let you know our findings.

3. Moisture Extraction
Quickly moving to the extraction stage is the best way to prevent further damages from occurring, as standing water can seep into everything around it. We have high-grade vacuums and water pumps to do this rapidly with hundreds of gallons at a time.

4. Dehumidifying and Drying
Once any standing water is removed, we can move on to the smaller-scale moisture removal. We have dehumidifiers and high-grade dryers to pull moisture out of the air and out of porous surfaces such as wood or fabrics. This discourages mold from growing and causing more damages in the water’s wake.

5. Cleaning Belongings
Any item that has been affected by water damages is prone to becoming a contamination hazard, which is why we take sanitization seriously. We will thoroughly remove microbes and odors to prevent any hazards or musty, water-damaged smells from popping up.

6. Restoration and Repair
We will never leave you with a partially completed restoration job when you count on us, which is why we handle the cosmetic and construction details as well. We can repair structural damage, apply paint and put on other finishing touches so it will be like the damage never happened.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

Reduce Your Chances of Storm Damage With Weatherproofing | SERVPRO® of Northeast Greenville County

3/9/2020 (Permalink)

a person placing weather stripping on a white window If you have any storm damage, SERVPRO of Northeast Greenville County is here to help. We are available 24/7 and ready to assist you when you need it

When severe weather is in the forecast, adding extra protection from the weather to your home is a wise move that can save you money. Damages from severe weather are responsible for many claims to homeowners’ insurances, but precautions can go a long way in preventing this from being a problem.

While it is impossible to predict how much damage any storm will do, making a point to increase your weatherproofing efforts will ensure you are ready for whatever forecasts come your way. Here are our favorite tips to make sure your home is protected:

Weatherproofing Measures to Reduce Chances of Storm Damage

Keep Your Shingles in Shape
Regardless of the age of your roof, rain-induced leaks can happen for any number of reasons. The best way to be vigilant against this is by taking a look at your roof regularly. Shingles that clearly need to be replaced are often the first sign that damage might be next—look for tiles that are cracked or missing and repair as soon as possible.

Beat the Weather With Weatherstripping
Installing weatherstripping around doors and windows is a fairly simple task, but it still has major benefits. When heavy rains come through, weatherstripping can seal minute cracks that would allow water to seep through and lead to damages. Weatherstripping is also recommended by Energy.gov as a cost-saving mechanism, as it can reduce electricity bills via extra insulation.

Gut Debris From Your Gutters
Making a habit of twice-yearly gutter cleanings will provide you with a good view of what your overall gutter health is like, but it is also smart to check on them in between as well. Look for any signs that they are not working well the next time that it rains—water draining where it is not supposed to and dry downspouts are two tell-tale signs that something is amiss.

Pick the Right Paint
Exterior paint has gone high-tech in recent years, making it about more than just choosing a preferred shade. Many paints have waterproofing mechanisms and the ability to withstand excessive UV rays, making houses more resilient to weather-related wear and tear. Choosing a paint with these types of technologies might be more of an investment but will likely lead to savings in the long run.

If you have issues with storm damage to your home, we are always here to help. Contact us 24 hours a day for a rapid response.

Lower Your Business’ Fire Risk With These Tips | SERVPRO® of Northeast Greenville County

2/21/2020 (Permalink)

a green exit sign surrounded by flames If your business has experienced a fire, call SERVPRO of Northeast Greenville County. We provide a full service from mitigation to restoration.

Planning ahead for your business generally involves quarterly projections and operational budgets, but planning ahead to reduce your fire risk is also a wise choice. A fire can devastate a business in a moment, putting unprepared owners in a tough predicament that many do not recover from. By planning ahead, you can be prepared for what happens during and after a fire to help your business recover.

To protect your investment, yourself and your staff, increasing your preparedness for a fire is crucial. To help you have a reference guide, we have assembled some must-know tips to lower your business’ fire risk and make sure you are ready for any emergency scenario.

<h3tips-to-reduce-your-fire-risk">Safety Tips to Reduce Your Fire Risk

Follow code guidelines and inspection schedules. Keep track of the recommended safety guidelines for businesses to kick off your fire preparedness efforts. Set up by the National Fire Protection Association, these standards are a great resource for scheduling inspections, providing adequate signage and everything else you need to know to make sure you are up to code.

Identify your specific risks. Depending on your industry, you may have additional fire risks specific to your business. Things like special equipment, cooking surfaces, chemicals and more can all contribute to your likelihood of a fire and should be built into your fire safety planning for best results.

Create (and practice) a fire evacuation plan. A fire alarm sounding can spark confusion that quickly becomes fear if those in the building are not sure what to do. Making sure your staff is prepared can help the evacuation process go smoothly. Identify and mark evacuation routes and set an outdoor meeting space, then regularly host drills to make sure everyone is aware of the procedure.

Have regular fire safety seminars with staff. Drills are the most important, but general fire tips are also useful to review with your team. Make sure everyone knows how to use equipment safely, where to locate fire extinguishers and when to sound the fire alarm if they see flames or smell smoke so everyone can practice fire safety throughout their workday.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Why You Can Count on Us After Storms Move Through | SERVPRO® of Northeast Greenville County

2/5/2020 (Permalink)

a yellow storm damage sign in front of a large damaged roof SERVPRO of Northeast Greenville County is your Damage Restoration expert. If you experience any storm damage call us right away.

Storms may happen regularly, but that does not make them any less dangerous. Storm damage is one of the most common reasons for household insurance claims and was responsible for $2 billion in household losses for 2018 alone.

Having a plan in place for storm damage can save you time and money throughout the restoration process, as can working with the right company. We are committed to providing a high standard of service and quality of work, so you can have peace of mind when you work with us for restoration to your home.

Why Our Storm Restoration Approach Stands Out

We Are Fully Certified in Restoration
While some instances of storm damage are straightforward, it is more common that they are not. Structural damage can lead to water damage, creating a multifaceted issue that must be treated together to be fully restored. That is why we are fully certified and take a holistic view to our restoration approach—to ensure we handle all the damage.

We Invest in Our Workforce
In restoration situations, having qualified technicians work on your home is directly tied to the quality of work you will receive—that is why we take our technicians’ training so seriously. Everyone is up to date on the Institute of Inspection Cleaning and Restoration Certification standards and given the opportunity to continue their training and further their career all throughout their time with us.

We Have the Resources to Handle Anything
Throughout the nation, there are SERVPRO® owners who are always willing to help each other out. When large-scale storms move through the area, we can get in touch with our colleagues for backup and extra resources that allows us to scale up to meet demand. This means everyone in the community will receive the same quick, quality service we provide.

We Have a Trustworthy Reputation
Unfortunately, there are many businesses and people who will take advantage of victims after storms and disasters—but that is not us. We are considered leaders in the restoration industry, and we aim to exemplify that in everything we do. When you choose to work with us, you can expect high-quality work that is completed in a timely manner for a fair price, every single time.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

Huge Building Flooded By 1 Pipe Burst | SERVPRO® of Northeast Greenville County

1/24/2020 (Permalink)

Crew responds quickly to flooded building As you can see above this is one side of the 10,000 square foot building that was affected by the sewage pipe burst.

We received the call early morning on 12/12/19 that a building had a sewer pipe burst in a men restroom and it had flooded only nine rooms and a hallway. When arriving within the hour of the call the crew soon realized this flood was much bigger than expected. The whole 10,000 square foot building was flooded with three inches of water. The building owners said this pipe could have been running for days. Our crew immediately checked to  ensure that the water was off throughout the building and began setting up equipment. While doing this job we didn't have any issue. The building owners were impressed with how in control and fast we got the job done. They even took the time out to write a letter to our crew chief and operations manager to inform them how amazed they were with the work performed.

Keep Your Household Safe With These Fire Safety Tips | SERVPRO® of Northeast Greenville County

1/21/2020 (Permalink)

< img src =”housefire.jpg” alt = “a person laying another wood log into hot burning fireplace ” > A house fire can occur when you least expect it. SERVPRO of Northeast Greenville County is on call 24/7 and will guide you through any fire restoratio

A house fire is something we all hope will never happen to us, but without practicing fire safety, the chances of falling victim to one are much higher. Because we have seen first-hand how destructive fires can be, we want to advocate for individuals to be as safe as possible.

The good news is that there is quite a bit of fire safety information around the web, but unfortunately, it is not often all in one place. To help families be safer and more prepared, we put together a list of the fire safety tips we think everyone should know.

Keep Track of These Fire Safety Tips

Frequently Check Smoke Detectors. One of the top fire safety tips is to install smoke detectors in every room of the home. These can alert you to a fire long before they get out of hand, allowing your family to move to safety and call for help right away.

Have a Fire Escape Plan. Once the smoke detector sounds, make a plan for what to do next. Draft a fire escape plan that features two exits from each room and practice it often and with different scenarios so everyone is as prepared as can be.

Know How to Operate a Fire Extinguisher. Do your research on the different types of fire extinguishers and make sure everyone in the household knows how to operate one in order to have the ability to extinguish flames before they get out of hand.

Never Leave Flames Unattended. Many of us use open flames every day, whether it is through candles, cooking or household heating devices. The commonality of these things can lead people to downplay their dangers, but it is important to remember that any open flame can pose a fire risk and should never be left alone.

Keep a Closed-Door Policy. Fires can occur at any time of day or night, and those that break out in the nighttime hours tend to be more fatal. One way to practice nighttime fire safety is by going to sleep with bedroom doors closed—this can reduce how quickly flames are able to spread, allowing for a longer reaction time so you can safely escape.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.