What our Customers say...

Testimonials

After a rough start with this franchise they really pulled through. They did what they said they would do and were professional the entire time. After my garage caught fire they were slow to get started. Ultimately I found out that they were waiting on insurance approvals that were never given. They pushed through and completed the job as they should have. I'll use this SERVPRO again.

Professional, prompt and not judgmental. After a very difficult situation they really showed me empathy. I will continue to use this SERVPRO.

Rich was great. My kitchen caught on fire and caused a lot of damage. With in a week they had my kitchen and house cleaned and ready for repairs. Highly recommend this company.

Quick, reliable and professional. I was impressed with their knowledge and their people.

They were very easy to work with and had great timing on response and completion of job!

As a property manager I rely heavily on this company. They help me with mold, water and repair services. They always try and are professional even if I have to push them a little. I always recommend them to peers of mine.

I have worked with several of the SERVPRO franchises in the upstate and this one is the only one that I have found with the ability to meet our capacity. Honest and fair billing practices and show up when they are supposed to. This is why I use them.

My washer hose broke on a Sunday. They were on site within an hour and had us dried out by the following Wednesday. Cathy and her staff were professional and polite.

Our facility had a fire that shut production down. After meeting with Rich and Falls they put me at ease and put a plan in place. After 24 hours half of my production was running and by 48 hours we had the whole line up. My facility is roughly 100,000 sq ft. These guys are the best.

I was skeptical at first when Falls approached me after the recent floods in Texas. With this SERVPRO being from out of state I was worried. They showed up, walked me through the process, explained everything to me and made me feel comfortable in a great time of need for me and my family. If you have a choice use them, they are a good company.

These guys helped me get my commercial property up and running again. After a long battle with insurance they helped us with the billing and payments. If you want honest and hard working, these are your guys.

As an adjuster its hard finding honest restoration companies that are reasonably priced. I have worked with this company many times. Although I work with others I am always happy to work a claim with them. They are helpful and willing to work with me. These guys take the time to get it right, from the estimates to the customer service. I rarely have an issue. When I do they always address it immediately, can't ask for much more.

SERVPRO of NE Greenville met my expectations. As a commercial maintenance director I have worked with other restoration companies in the past. SERVPRO delivered on their capabilities, their time line and their budget. They corrected any mistakes that happened and left my company's owners happy. Should another loss occur we will be calling this company again.

SERVPRO of NE Greenville County did and excellent job. We had a pipe burst in our vacation home while we were away. They worked with our Agent and Insurance Company and helped us tremendously. They were pleasant and prompt even when we called them at 3:00 am. I would recommend their services to anyone.

SERVPRO of NE Greenville County has been my go to restoration company for 5 plus years. They are always prompt and caring. If they mess up they fix it no questions asked. That is the one thing I always worried about with contractors. None of them are perfect and as a property manager I need someone I can trust. These are your guys. I am very appreciative of our relationship.